How to update KYC details of SBI savings account

Last week, the
(SBI) announced that it will allow customers to submit their documents for the purpose of updating their KYC details via email or post. SBI announced via its official Twitter handle that customers will not have to visit a branch to update their KYC details.

SBI stated that it has taken this step due to the rise in Covid-19 cases and the resultant lockdowns in various states. Prior to this, account holders were required to visit the branch personally with the KYC documents.

“Partial freezing of CIFs due to KYC updation is not done up to May 31, 2021,” the bank tweeted.

How to update KYC details
As mentioned above, customers will have to submit proof of address and identity to their bank branch via email or post to update their KYC details. Customers taking the online route must send the required documents using their registered email address to the branch’s mail address.

In response to a customer’s query, SBI stated via a tweet, “You may scan and email your KYC documents on the branch email address only if KYC updation is due in your account and the branch has notified you for the same. Please note to send the email from the email ID you have registered with your bank account.”

Click here to find out the email and postal address of your concerned bank branch.

According to the SBI website, these are documents that are accepted as proof of identity/address for updating KYC:

For individuals

  • Passport
  • Voter’s Identity Card
  • Driving License
  • Aadhaar Letter/Card
  • NREGA Card
  • PAN Card

Any one document towards proof of identity and proof of address (permanent or current).

For minors
With regards to minors, if the child is less than 10 years of age, ID proof of the person who is operating the account has to be submitted. In cases where minor is operating the account independently, KYC procedure for identification/address verification as in the case of any other individuals would apply.

For NRIs
Passport and Residence Visa Copies, duly attested by:

  • Foreign offices
  • Notary Public
  • Indian Embassy
  • Officers of correspondent banks whose signatures are verifiable through an authorised (A/B category Forex handling branch) branch of the bank.


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